Returns & Exchanges
At BedJet, we want you to experience your best night's sleep ever, which is why we offer a 60-day risk-free return period for all new units. If you aren't completely satisfied with your sleep temperature, we make the return process simple and hassle-free.
Initiate Your Request
Contact our Customer Experience team via our online portal or email to start your return within 60 days of delivery.
Prepare Your Package
Carefully pack your BedJet unit and accessories in the original packaging to ensure they are protected during transit.
Attach Shipping Label
Once your return is authorized, we will provide a prepaid shipping label for you to print and attach to your box.
Receive Your Refund
After our warehouse inspects the returned items, your full refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing