Frequently Asked Questions
Everything you need to know about the ultimate sleep experience.
How does the BedJet system work?
The BedJet uses advanced convection technology to circulate cool or warm air through your bedding, providing instant temperature relief without the use of wires or water tubes.
What is your return policy?
We offer a 60-day 'Sleep Better' guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund within 60 days of delivery.
Does the BedJet work with my existing mattress?
Yes, BedJet is designed to work with any mattress size and type, including adjustable beds, memory foam, and traditional innerspring mattresses.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental US.
Does it offer dual-zone climate control?
Yes, with our Dual-Zone setup for couples, each person can independently control the temperature on their side of the bed using our remote or mobile app.
What kind of warranty is included?
Every new BedJet system comes with a comprehensive 2-year limited warranty that covers any defects in materials or workmanship.